If you need to withdraw from classes, we can offer a refund or waive an invoice if it is within the first 3 weeks of the Workshop Program. This will be a pro-rata refund less an administration fee of $25 per enrolment. We are unable to provide refunds or waive invoices for withdrawals after week 3.
We are unable to provide refunds for withdrawals from Holiday Workshops.
We are able to provide refunds for withdrawals from Masterclasses up to 14 days prior to the start date.
In case of a workshop cancelled by CYT, the customer would be fully re-funded.
The CYT Membership is not refundable, expect if purchased in link with a workshop cancelled by CYT.
If you have any questions regarding a cancellation, please don’t hesitate to contact the CYT Office.
02 6248 5057 | email@example.com.
If you have feedback about our workshops or wish to discuss a problem with your cancellation, please put it in writing and email firstname.lastname@example.org and include your contact details. We will look into the matter and get back to you within 3 working days. If it is urgent, please call the number listed above.